FAQ

How can I place a wholesale order?

Is there a minimum wholesale order requirement?

  • There is no minimum order requirement.

Do you ship internationally?

  • My Kawaii Squishies currently ships within the United States and Canada.

How are orders shipped?

  • Free Shipping for orders shipped within the United States.
  • All orders are shipped using the United States Postal Service (USPS) or FedEx Ground and international shipping costs are calculated by the weight of the order. See our¬†Shipping Policy¬†for more information.
  • All orders are processed and shipped within two business days, unless product is not in stock and you will be notified if there is a delay.

Do you accept pre-orders?

  • Do to the popularity of this product, there may be times when inventory is out of stock. If this is the case, you will be able to place a pre-order on our website. Payment is due at time of order.

What forms of payment do you accept?

  • We accept PayPal, Apple Pay, and all major credit cards. Payment is required at time of checkout for all orders and pre-orders on our secure website.

Do you accept returns?

  • My Kawaii Squishies does not offer returns or refunds unless we cannot fulfill a pre-order.

What are Kawaii Squishies made out of?

  • My Kawaii Squishies are NOT FOR CONSUMPTION.
  • My Kawaii Squishies are recommended for children 8 and up.
  • Kawaii Squishies are primarily made of polyurethane foam, may contain scented materials, and are not for consumption.
  • Please note that some Kawaii Squishy items do have a slight smell from the paint applied. This smell should dissipate after a few days.
  • Kawaii Squishies may have defects or become defective after squishing them. Some may have air bubbles, small marks or inconsistent paint design. These are not defects, but part of the product.

How are My Kawaii Squishies packaged?

  • Each Kawaii Squishy is individually packaged with a colorful header card that can be hung for display. We do not offer a counter display box.

My Kawaii Squishies Header Card